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Privacy Policy

Privacy Policy Overview

This privacy policy outlines how we handle personal data collected through our services.

Terms of ServiceContact
Policy guidance
This introductory summary is provided to help readers navigate the sections that follow.
Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Contact

Data collection overview

How information is collected and how cookies work

This section outlines the categories of personal information we collect, where that information comes from, the cookie types used on the site, and the options available to manage cookie preferences.

Data collected

Data Collection Practices

We collect personal data such as names, contact information, and transaction details to facilitate refund and benefits support.

The categories of data collected depend on user interactions with our services.
Sources of data

Sources of Data

We obtain personal data from users when they register, submit requests, or engage with our services.

Data is collected directly from users through forms and service usage.
Cookie types

Types of Cookies Used

We utilize session cookies for temporary data storage and persistent cookies for long-term preferences.

Cookies may be categorized as essential, performance, or functional.
Cookie controls

Cookie Management

Cookies are used to enhance user experience and analyze site traffic.

Users can manage cookie preferences through their browser settings.

Contact Information

Email Address
[email protected]
Telephone Number
+65 8674 2575
Postal Address
80, Rhu Cross, Singapore, SG
General Contact
For privacy-related inquiries, please refer to the contact details provided.
Contact Page

Purposes of Data Processing

We use personal data to provide support for refunds and benefits, improve services, and communicate with users.

Personal data is processed for specific, legitimate purposes as described in this policy.

Data Sharing Practices

All partners are required to adhere to confidentiality and data protection standards.

We share data with trusted partners who assist in providing our services.

Legal Disclosures

Disclosure may occur in compliance with legal obligations or in response to lawful requests.

We may disclose personal data when required by law or to protect our rights.
User Rights

User Rights

These rights include access, correction, and deletion of personal data.

Users have specific rights regarding their personal data, subject to legal limitations.
Requests

Exercising User Rights

We aim to respond to all legitimate requests within a reasonable timeframe.

Requests regarding user rights will be addressed in accordance with applicable laws.
Data Retention

Data Retention Policy

Data will be securely deleted or anonymized when it is no longer needed.

We retain personal data only as long as necessary for the purposes outlined in this policy.
Policy Updates

Policy Updates

Any updates to this policy will be communicated to users in a timely manner.

We will notify users of significant changes to this policy through appropriate channels.